In business and personal life saying no is a very necessary skill. It is impossible to please everybody and if you always say yes you'll find that people will give you more and more to do and you won't be able to attend to what you need to.
It's really important to know how to say no. Do you feel you always have to say yes, especially at work or in the family? How do you feel about saying no? If you have a problem with this you may feel guilty if, for example, a child asks you to do something...
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